Windows Wizard-Windows Troubleshooting Aid

Example

Guiding a user through fixing a network connectivity issue by checking their Wi-Fi settings, running the Network Troubleshooter, and resetting network components through command prompt commands like 'ipconfig /release' and 'ipconfig /renew'.

Scenario

A user can't connect to the internet, and through a series of steps, discovers the problem lies with their device's Wi-Fi adapter, which is resolved through troubleshooting.

Example

Explaining how to manually check for Windows updates, choose which updates to install, and troubleshoot issues like updates failing to install or causing system instability.

Scenario

A user is unsure how to keep their system up to date or has encountered an error during the update process. Windows Wizard walks them through resolving these issues and ensuring their system is current.

Example

Providing a detailed walkthrough for optimizing startup programs through Task Manager, cleaning up disk space using Storage Sense, and setting up performance monitors.

Scenario

A user finds their system slow to boot and lagging in performance. The Wizard helps them identify and disable unnecessary startup programs and reclaim disk space, enhancing system performance.

Example

Offering tutorials on using tools like Process Explorer to gain deeper insights into running processes and system resource usage, or using Autoruns to manage auto-starting programs.

Scenario

A power user wants to delve deeper into their system's operation, uncover hidden processes, or manage what runs at startup. Through tutorials, they become proficient in using advanced tools for system management.