Groovy Expert with SC 8 Knowledge-Jira Groovy Scripting Tool

Example

Creating scripts to auto-assign issues to users based on the content of the issue or external data inputs.

Scenario

A development team wants to streamline their issue assignment process based on the issue type and the skill set required. Using ScriptRunner, a Groovy script is developed to parse the issue fields and automatically assign the issue to the most appropriate team member, reducing manual intervention and improving response times.

Example

Enhancing Jira workflows by integrating conditional transitions or post-functions that execute based on complex business logic.

Scenario

An IT service company requires a workflow where issues related to 'Critical' system outages automatically escalate to senior managers if not addressed within a specified timeframe. Groovy scripts can be employed to monitor issue status and trigger notifications and transitions if certain conditions are met.

Example

Developing scripts to fetch data from external APIs and generate custom reports or dashboard items in Jira.

Scenario

A marketing team needs real-time data integration from their customer relationship management (CRM) system to track client interactions within Jira. Groovy scripts are crafted to periodically fetch this data and populate custom fields in Jira issues, aiding in seamless data visibility across platforms.